Testimonials for Lang Antiques

Hello,

I just received my engagement ring that my fiance and I chose together and it's even more beautiful (and bigger) in person than in the pictures! The resizing was perfectly done for my extremely small fingers and the shipping time was even faster than I expected (it took less than 24 hours from the time that you called me until it was at my doorstep in Canada). Most impressive of all though was the exceptional customer service that we received. I will definitely be scouring the website from now until we get married to look for our wedding bands. Thank you for making shopping for something so big such a stress free experience!

Julia and David, Canada

Hi,

First of all I have to thank you for helping us finding my engagement ring. As our first store to visit after our engagement in San Francisco you guys gave us the ring we both loved (and still love!). I've got so many positive comments here in Norway after we got back home, even by strangers. Julie Kerlin was the sweetest and really wanted us to have the ring we loved. She didn't push us at all to buy a ring we wasn't completely happy with. Luckily we found the perfect ring at your place after 20 minutes or so, which made it possible to fit it and have it ready before we left San Fran. You guys did a great job, we were able to pick it up at the store six days after you sent it for fitting! On a fairly low budget we got a stunning ring (described as petite in the papers, but actually not very small for an engagement ring in Norway).

Thanks again!

Silje and Jørgen

Just a line to let you know that I received the beautiful violet brooch yesterday. It arrived in perfect order and is just exactly as pictured! I also appreciated the lovely gift wrapping.

Kathy

Hello,

We just wanted to share our absolute delight with the outstanding customer service we received at Lang Antiques on Saturday 6 October. My (now!) fiance and I had viewed a number of Art Deco sapphire engagement rings on the website however we weren't sure what we wanted and drove to San Francisco from LA to see what was available in person.

All of the rings we'd viewed online looked even more impressive in the store and our choice was perfect for us both. Julie Kerlin was fantastic, she stepped us through what was on offer and responded to all of our questions in great detail and with a real passion for what she does. We felt welcome and comfortable which made our decision making process all the more easy and enjoyable!

Thank you Julie for your great customer service and knowledge, we look forward to our lifetime with this ring and treating it with the respect and care that you showed all of the pieces in your store! I have no hesitation in recommending Lang Antiques to our friends and family.

Thank you so much!

Kristy and Mike, California

stickpin

Hello Lang Antiques,

From customer encouragement and assistance to the exquisite packaging and jewelry boxes (I love those!), you remain a standard of mercantile that is becoming exceedingly rare. And of course, each piece we own of your fine collection is a treasure in its own right.

 

The Davids, Utah

Dear Suzanne,

I received my payment check in the mail this morning. I want to thank for your exceptional service!

 

Trang, Texas

Dear Lang Antiques,

My new earrings arrived early today! WOW!!
So beautifully wrapped (as a present to me and from me) for my recent birthday.
I have not taken them off since. Just love them!
Thank you all! Your store must be a wonder, which I hope to visit someday. Still looking at other gorgeous items on your site.

Question is: How much will I indulge myself? What fun!

Sally, California

Dear Suzanne,

Thank you for extraordinary customer service! No wonder Lang Antiques has such a great following and reputation. Will be in touch soon.

Thank you again for all your wisdom and assistance with the potential sale of my jewelry.

Catherine, New York

Dear Suzanne,

I just wanted to let you know that I surprised my fiance last night with your gorgeous Art Deco diamond engagement ring. When she opened the box she almost fainted at the dinner table. It caused such a scene that half of the restaurant diners came over to ooh and aah.

Thank you so much for your wonderful and attentive hand holding during this most important purchase. I feel like I made a friend in the jewelry business.

Andrew, New York

Dear Lang Antiques,

I purchased my wedding ring at Lang back in May after two other rings on my Favorites list began to disappear as soon as I had added them. I've not regretted my purchase since. My ring is oddly-shaped and not at all what others would consider a wedding ring and I love it just fine.

A lot of people have commented on it and have asked me where I got it, and I'm very happy to direct them to Lang Antique and Estate Jewelry and tell them how super-friendly the staff is and how comfortable I was when I was in the shop.

Thank you so much!

Emgee, California

Erin,

Thank you SO much for the time you spent helping me pick out a ring - we finally arrived at the perfect ring and price - thank you for the re-size (just a teeny tiny hair over 5.5 - because 5.5 fits me, yet I am getting older) and for the shipping. It all matters to me. I hope I have it by the end of the week - a big purchase and I can't wait to open that magical box!

Patrice, New York

Dear Suzanne,

I just wanted to thank you for your sensitivity and thoughtfulness. You made a difficult situation so much easier and I felt that my relatively modest pieces was as special to you as the grandest one in the shop. You really went above and beyond the call of duty and I do appreciate it. You are one in a million.

Rebecca, Washington

Dear Angela,

The Yellow Diamond Estate Engagement ring I bought from Lang arrived right on time this morning at 10 AM EST. It looks as pretty as the picture. I'd like to compliment everyone at Lang who helped with this purchase...you, Alison and Maria in particular. Y'all were knowledgeable, friendly, efficient and very clear in your communications.

I find that level of excellent service to be all too rare these days. I'm sure my wife will treasure this Christmas gift and long overdue engagement ring for a lifetime.

Rick, Ohio

Alison,

It's an incredibly daunting task to find the ring you feel embodies the beauty and love you have for the person you want to spend the rest of your life with. Lang Antiques ended a very long search for me with the PERFECT ring...all the while providing the best response time and customer interaction I could have imagined! I can't thank you all enough!

Evan, Maryland

Hi Angela,

I just received my ring... it is absolutely gorgeous! More stunning in person & a perfect fit. I am a very pleased costumer!!

Kelly, Colorado